How do I contact EV TIME after purchasing?
English:
You may contact EV TIME through our official website contact channels. Please provide your order number and relevant photos/videos so that we can assist you more efficiently.
Bahasa Melayu:
Anda boleh menghubungi EV TIME melalui saluran hubungan rasmi di laman web kami. Sila berikan nombor pesanan serta gambar/video yang berkaitan supaya kami dapat membantu dengan lebih cepat.
What information should I provide for a warranty or product issue?
English:
Please provide:
- Order number
- Model number
- Description of the issue
- Photos/videos
- Continuous unboxing video where relevant
- Any other information requested by our customer service team
Bahasa Melayu:
Sila berikan:
- Nombor pesanan
- Nombor model
- Penerangan masalah
- Gambar/video
- Video unboxing berterusan jika berkaitan
- Maklumat lain yang diminta oleh pihak khidmat pelanggan